HOTROCK 2018 Co., Ltd.(hereinafter referred to as HOTROCK) respects and protects users' privacy. When you use our company's services, we may collect and use your relevant information. This "SAGAS EV Privacy Policy" will explain to you what information we collect, use, store, and share when you use our company's services. We hope that you will read it carefully. When necessary, make appropriate choices according to the guidelines of this "SAGAS EV Privacy Policy". Your use or continued use of our services means that you consent to us collecting, using, storing, and sharing your relevant information in accordance with this "SAGAS EV Privacy Policy".
During your use of our services, we may collect information that you actively provide or that is generated as a result of using our services. This information is used to provide you with services, improve our services, and ensure the security of your account.
You can check and manage the above permissions in your device settings and decide whether to enable or disable them. Enabling these permissions indicates your authorization for us to collect and use the relevant information to provide the corresponding functions. Disabling these permissions means you withdraw such authorization, and we will no longer collect or use the relevant information, which may affect the availability of certain features. However, your decision to disable permissions will not affect any prior processing based on your consent.
Please note that our features and services are continuously evolving. If a new feature or service requires collecting your information and is not covered in this policy, we will inform you of the purpose, scope, and method of data collection through in-app prompts, interactive processes, or announcements, and obtain your consent where required.
The app may load help documentation or instructions from xsvc.online via network requests in the following situations:
These network requests are solely used to display help information and usage instructions, and do not involve uploading user account data, vehicle control data, or any other personal information.
The app does not collect, store, analyze, or share any personal information through this feature.
We will store your information in a secure manner. Information such as your device and system settings will only be saved locally on your mobile phone. Generally, we will only store your personal information for the period necessary to achieve the service objectives or under the conditions specified by laws and regulations.
Currently, the information obtained by SAGAS EV is only cached on your mobile phone, and there is no situation of uploading it to the server or transporting it across borders.
When our products or services cease operation, we will notify you via push notifications, announcements, etc. Since all your information is stored locally on your mobile phone, there will be no need to destroy personal information on servers.
We strive to ensure the security of users' information to prevent the leakage, loss, improper use, unauthorized access, and disclosure of such information. We adopt multi-faceted security protection measures to ensure that the protection of users' personal information is at a reasonable security level.
We adopt industry-leading technical protection measures. The technical means we use include, but are not limited to, firewalls, encryption, access control measures, and so on.
We suggest that you pay full attention to the protection of your personal information when using our products and services. We will also provide a variety of security features to assist you in safeguarding the security of your personal information.
In the event of security incidents such as personal information leakage, damage, or loss, we will activate the emergency response plan to prevent the expansion of the security incidents. After the occurrence of a security incident, we will promptly inform you, in the form of push notifications, text messages, etc., of the basic situation of the security incident, the disposal measures and remedial actions that we are about to take or have already taken, as well as our corresponding suggestions for you. If it is difficult to notify each individual, we will issue warnings through announcements and other means.
If you no longer need to use our service, you only need to delete the software.
We strictly abide by the provisions of laws and regulations as well as our agreements with users, and use the collected information as described in this Privacy Protection Guidelines to provide you with more high-quality services.
We will use the collected information in accordance with the following rules:
We will record the log information generated during the operation of SAGAS EV. We may analyze the logs of some software operation exceptions to improve the software quality and user experience.
We will use the collected information within the scope of the purposes covered by this Privacy Protection Guidelines. If we use your personal information beyond the purposes claimed at the time of collection and the scope that is directly or reasonably related, we will inform you again and obtain your explicit consent before using your personal information.
We will not actively share or transfer your personal information to third parties. In the event that there are other situations where we need to share or transfer your personal information, or when you require us to share or transfer your personal information to a third party, we will directly obtain your explicit consent for the above actions or confirm that the third party has obtained such consent from you.
We will not publicly disclose the collected personal information externally. If public disclosure is necessary, we will inform you of the purpose of this public disclosure, the type of information to be disclosed, and the sensitive information that may be involved, and obtain your explicit consent.
With the continuous development of our business, there may be transactions such as mergers, acquisitions, and asset transfers. We will inform you of the relevant situations and, in accordance with laws, regulations, and standards no lower than those required by this Privacy Protection Guidelines, continue to protect your personal information or require the new controller to continue protecting your personal information.
We may revise this Privacy Protection Guidelines in a timely manner. When the terms of the Privacy Protection Guidelines are changed, we will prompt you with the revised Privacy Protection Guidelines upon version update and inform you of the effective date. Please read the content of the revised Privacy Protection Guidelines carefully. Your continued use of SAGAS EV indicates that you agree that we will process your personal information in accordance with the updated Privacy Protection Guidelines.
We attach great importance to the protection of minors' personal information. According to the provisions of relevant laws and regulations, if you are a minor, you should obtain the consent of your parents or legal guardians in advance before using the services of SAGAS EV. If you are the guardian of a minor, when you have relevant questions about the personal information of the minor under your guardianship, please contact us through the contact information provided in this document.
We currently do not provide any advertising information services. If we launch advertising services in the future, we will provide corresponding explanations.
We welcome your valuable comments and suggestions regarding our services, and we will keep improving with the tenet of "Customers First". If you have any questions or suggestions during the usage process, you can contact us via email. The email address is: 8365726@gmail.com.
Our contact information is as follows：
Developer: HOTROCK 2018 Co., Ltd.
Application Name: SAGAS EV
Address: 88/7 Moo 3, Tambon Nong Phra Ngai, Amphoe Sai Noi, Changwat Nonthaburi 11150, Thailand